Cathy Rottle’s title is Personal Lines Account Executive. She is an underwriter for the Fournier Group in Portland, Oregon. She’s been very important to Northwest insurance — and Oregon in particular — for a long time.
Check out these awards and accolades from her resume:
• Agent of the Year for the Professional Insurance Agents of Oregon/Idaho, 2016
• Personal Achievement Award from Safeco, 2015 + 2013–2010
• Travelers Agent of the Year, 2010
• Oregon Customer Service Representative of the Year from the National Alliance for Insurance Education and Research, 2006
Plus, she picked up Safeco’s Award of Excellence designation in 2014, 2015 and 2016. And now for the fourth straight year, Cathy Rottle has picked up the Safeco Award of Excellence for 2017.
Four times for an award this prestigious is amazing. “This reward recognizes individuals with superior underwriting skills who have developed a strong partnership with Safeco Insurance. The recipients demonstrate strong front-line underwriting skills and dedication to their profession. Less than 5% of agents that represent Safeco Nationwide are selected for the Award of Excellence. I am honored to say, I received this award again this year!!!” she said.
It’s quite an honor but we are not surprised. PIA Western Alliance Executive Vice President Clark Sitzes congratulated Cathy and said if anyone deserves award upon award, it is Cathy Rottle. “It does not surprise me that Cathy won the award yet again as she did a great job running the PIA as president and was exceptionally valuable to this organization as president, after her presidency and during her tenure on the board of directors.”
In an online interview with Cathy, she told Weekly Industry News a little about the award. “Carriers are looking for preferred business, claims history, maintenance of the property, driving behaviors etc. It is my job to do my best placement for the client and the carrier. Happy clients generate referrals and carriers appreciate the frontline underwriting and hope we are generating long term clients for them,” she added.
Apparently, that’s working. Weekly Industry News asked her what it is she does to generate such trust.
“When you receive this honor, I believe it means my underwriter trusts me. That means I may have a better chance of getting a yes for a tough underwriting situation. My history and experience has a proven track record of quality. My clients benefit as well from this relationship. This honor also helps me build trust and confidence with my clients. The best compliment I receive are the referrals about my passion, care and commitment generate,” she said.
Kim Legato is the PIA Western Alliance Vice President of Non-Profit Operations. She put the award and Cathy in a bit of a different light, “Cathy represents integrity and trust that her clients value. Her leadership has helped shape the independent agency system and its values. The PIA is grateful for her service.”