The Western Alliance is proud to announce CPIA designation courses will be available via webinar format beginning in January 2024 at  


Check our calendar of events for course informatioin.  

Registrations will be open soon!

CPIA - Certified Professional Insurance Agent

Empowering Insurance Professionals into the Future

The CPIA designation is first-of-its-kind, hands-on, how-to training. To earn the CPIA designation candidates are required to participate in a series of three, one-day seminars THE BEST PART IS NO EXAMS!
Completion is due three years from the first course.

These seminars are designed to enhance the ability of producers, sales support staff, and company personnel to efficiently create and distribute effective insurance programs. Participants leave with ideas that will produce sales results immediately.

While not a requirement, it is recommended that courses are taken in order.E&O Discounts apply for Utica National Policy Holders.

Each of the 3 courses are approved for 7 CE in
AZ | CA | ID | MT | NM | NV | OR | WA

Course Modules

Position for Success

Implement for Success

Sustain Success

During this workshop, participants focus on internal and external factors affecting
the creation of effective business development goals.

Factors discussed include:

current state of the insurance                 marketplace

competitive pressures

insurance carrier underwriting criteria

consumer expectations.

During this workshop, participants learn:

specific tools for analyzing consumer needs

how to utilize risk identification techniques to gather pertinent prospect

skills necessary to assimilate information gathered into customized coverage recommendations

how to prepare a complete submission

tips for preparing and presenting a comprehensive insurance proposal

This workshop focuses on fulfilling the implied promises contained in the insuring agreement.

Participants will:

review methods of providing evidence of insurance coverage

discuss policies and procedures for controlling errors and omissions including policy review and delivery, endorsements, claims-processing, and handling of client complaints

learn how to calculate the lifetime value of a client and techniques for generating referrals.

CPIA Update Requirement

The Certified Professional Insurance Agent designation stands for professionalism, commitment to professional training and results, and technical knowledge. To maintain the right
to use the CPIA designation, designees must complete an update on an annual basis * or maintain a Ruby, Sapphire or Diamond level membership with the CPIA Program.

* CPIA 1, CPIA 2, CPIA 3, Special Topics:

An Agent’s Guide to Understanding and Mitigating Cyber Exposures

Disaster and Continuity Planning for Business and Families

An E&O Loss Control Program for Agencies


The Federal Reserve Bank of New York tracks these things. It says from April through June of this year Americans significantly increased their credit card debt. In the second quarter balances on credit cards rose $46 billion. That’s a 5.5% jump from the first quarter.

A news release from the Fed bank says inflation is to blame. Americans are borrowing more, but a big part of the increased borrowing is attributable to higher prices,” the news release said.

Consumer spending — says the Bureau of Economic Analysis — rose 1.1% in June. Gas prices in June were up to over $5 per gallon in most parts of the country. Inflation hit 9.1% year-over-year in June.

That’s why — the New York Fed says — we’re using our credit cards more, and why new credit card account applications rose to the highest number since 2008. In the second quarter, 233 million new requests for credit cards were filed. That’s a 13% rise over 2021.

Total credit card debt hit $890 billion in the second quarter and that’s a $100 billion rise over the second quarter of 2021.

The same report also looked at household debt. It rose in the second quarter by $312 billion. That’s 2% over the first quarter. Total balances for credit cards are now $2 trillion higher than they were before the pandemic hit a couple of years ago.

Fortunately, the Fed says so far delinquency rates are low.

Joelle Scally is the administrator of the Center for Microeconomic Data at the New York Fed at homes and autos She said mortgage interest rates saw the biggest increase in inflationary terms and auto loan rates aren’t far being. Balances for auto loans rose $33 billion in the second quarter.

The second quarter of 2022 showed robust increases in mortgage, auto loan, and credit card balances, driven in part by rising prices,” Scally said. While household balance sheets overall appear to be in a strong position, we are seeing rising delinquencies among subprime and low-income borrowers with rates approaching pre-pandemic levels.”

Source link: The Washington Post —

Legal Pot & Auto Crash Deaths — A Frightening Statistic

  Charles Farmer is the vice president for research and statistical services at the Insurance Institute for Highway Safety (IIHS). He says auto crashes and auto crash deaths are up in states that have legalized recreational marijuana. After the legalization of recreational marijuana the rate of auto crash injuries jumped by 6%. Fatalities rose 4%. …

Legal Pot & Auto Crash Deaths — A Frightening Statistic Read More »