The Western Alliance is proud to announce CPIA designation courses will be available via webinar format beginning in January 2024 at  


Check our calendar of events for course informatioin.  

Registrations will be open soon!

CPIA - Certified Professional Insurance Agent

Empowering Insurance Professionals into the Future

The CPIA designation is first-of-its-kind, hands-on, how-to training. To earn the CPIA designation candidates are required to participate in a series of three, one-day seminars THE BEST PART IS NO EXAMS!
Completion is due three years from the first course.

These seminars are designed to enhance the ability of producers, sales support staff, and company personnel to efficiently create and distribute effective insurance programs. Participants leave with ideas that will produce sales results immediately.

While not a requirement, it is recommended that courses are taken in order.E&O Discounts apply for Utica National Policy Holders.

Each of the 3 courses are approved for 7 CE in
AZ | CA | ID | MT | NM | NV | OR | WA

Course Modules

Position for Success

Implement for Success

Sustain Success

During this workshop, participants focus on internal and external factors affecting
the creation of effective business development goals.

Factors discussed include:

current state of the insurance                 marketplace

competitive pressures

insurance carrier underwriting criteria

consumer expectations.

During this workshop, participants learn:

specific tools for analyzing consumer needs

how to utilize risk identification techniques to gather pertinent prospect

skills necessary to assimilate information gathered into customized coverage recommendations

how to prepare a complete submission

tips for preparing and presenting a comprehensive insurance proposal

This workshop focuses on fulfilling the implied promises contained in the insuring agreement.

Participants will:

review methods of providing evidence of insurance coverage

discuss policies and procedures for controlling errors and omissions including policy review and delivery, endorsements, claims-processing, and handling of client complaints

learn how to calculate the lifetime value of a client and techniques for generating referrals.

CPIA Update Requirement

The Certified Professional Insurance Agent designation stands for professionalism, commitment to professional training and results, and technical knowledge. To maintain the right
to use the CPIA designation, designees must complete an update on an annual basis * or maintain a Ruby, Sapphire or Diamond level membership with the CPIA Program.

* CPIA 1, CPIA 2, CPIA 3, Special Topics:

An Agent’s Guide to Understanding and Mitigating Cyber Exposures

Disaster and Continuity Planning for Business and Families

An E&O Loss Control Program for Agencies

In this case the Legislature and taxes issue is in the PIA Western Alliance state of Montana. But tax issues, and what to do with the hard earned dollars you pass onto your state government every year, are happening in all of the PIA Western Alliance states and all states around the country.

As the come up in the nine states of the association, we’ll cover them.

Montana’s tax fight is — no surprise — between Republicans and Democrats and the issue is what to do with the state’s anticipated $2.5 billion surplus. Last week, Republicans in the Treasure State’s House of Representatives passed a six-bill package that Montana House Speaker Matt Regier of Kalispell said will return a huge portion of that money to the state’s citizenry.

“This is your surplus money and it’s coming back to you,” he said.

In this case the surplus money amounts to $1 billion. If the bill passes the Montana senate, it will turn into rebate checks and some breaks for Montana businesses. Rebates will be based on 2021 state income taxes and will return up to $1,250 for individuals. Property tax cuts will be up to $1,000 based on the 2022 and 2023 property taxes.

Businesses would see cuts in the business equipment tax.

Capital gains taxes will be reduced. The state’s debt will be paid down and an allocation of $100 million will go to the highway construction fund.

Democrats in Montana’s House and Senate are opposed to the plan. Representatives in the party do like the money for the highway construction fund but Democrats think more money should be allocated to help people with childcare costs, and to support nursing homes that are closing, and for more assistance for housing for the state’s workforce.

Another issue is timing. State Rep. Emma Kerr-Carpenter of Billings said normally, Montana’s main budget bill — House Bill 2 — comes about at the end of the session.

“We haven’t even paid our bills yet. We haven’t even passed a House Bill 2. And here we are, trying to spend money,” she said.

Source link: Montana Free Press —

Flood Insurance — What Consumers Don’t Understand

The recent, nearly overwhelming, flooding in California has brought the importance of flood insurance, and understanding flood insurance, to the forefront. A new survey titled, The Neptune Consumer Survey of Flood Risk Awareness, finds that a huge percentage of consumers are totally confused about flood insurance. Most insurance people understand flood insurance but very few …

Flood Insurance — What Consumers Don’t Understand Read More »

Physical Attacks on the Power Grid — A Growing Problem that’s a Huge Worry

Last year’s statistics say physical attacks on the power grids in the U.S. have hit an all-time high. They include direct attacks of vandalism and other kinds of physical activity. Attacks that threaten the reliability of the grid hit 163 in 2022. That’s a jump of 77% between 2021 and 2022. The U.S. Department of …

Physical Attacks on the Power Grid — A Growing Problem that’s a Huge Worry Read More »

The Biden Administration Going after Insurance Fraud — From Insurers

The Biden administration thinks some health insurers are bilking the U.S. taxpayer and it’s going to go after them. The Department of Health and Human Services (HUD) has been looking into this kind of fraud for a couple of years and now has a plan to address the problem. Of concern is the private version …

The Biden Administration Going after Insurance Fraud — From Insurers Read More »

Around the Western Alliance States – February 7, 2023

California — Storm Recovery Resources: U.S. Senator Alex Padilla (D-Calif.) and California Insurance Commissioner Ricardo Lara hosted a virtual winter storm recovery forum to highlight state and federal resources available to Californians recovering from recent natural disasters. The conversation featured representatives from the Federal Emergency Management Agency (FEMA) and the Small Business Administration (SBA) to …

Around the Western Alliance States – February 7, 2023 Read More »