The Affordable Care Act Act II is about to start. The new CEO of HealthCare.gov Kevin Counihan promises better acting and a plot with a happier ending. In fact, he claims act two of ObamaCare will have “raving fans.”
Translation: the sign-up for ObamaCare season starts in November and Counihan said things are “night and day” compared to last year’s debacle. Everyone agrees. Anything would be better.
Counihan also warns while it will be better, shopping the ObamaCare federal exchange will not be perfect and imperfections — after many millions of dollars in spending — will still exist.
“It’s a real priority for us to create raving fans. We want our service experience to be highly satisfying. We think the best way we can attract new enrollment is by satisfying the customers we already have,” he said.
He recently talked about several upgrades to HealthCare.gov and said people can window shop for plans. They couldn’t do that last year. He also said the registration process will be shorter and simpler.
Critics point out that consumers still won’t be able to easily figure out the best doctors, hospitals and drugs covered by the different plans. So they’ll have to continue to call insurers or go to insurer websites for information.
California Republican — and frequent ObamaCare critic — Darrell Issa chairs the House Oversight and Government Reform Committee. He considers the federal website, the law itself and its implementation to be a disaster and says if ObamaCare was a private company “shareholders would be suing.”
Issa continued through a spokesman in his office. “But in this administration, there’s no high-level accountability and the focus remains fixated on signing up as many Americans as possible regardless of the cost, the security risks, or the impact on the quality of health care for all Americans.”