Conference calls. More and more they’re replacing actual face-to-face meetings. Some are visual. Others oral only. And don’t we just love ‘em. In a way, they’re more convenient. We don’t have to pack up and travel somewhere. That said, since we don’t have to pack up and travel, our supervisors are having more of them.
Or so it seems. Heavy sigh.
And now — in a world that has gone study crazy — someone has taken a long took at conference call behavior. The firm is InterCall. No surprise, it’s a conference call provider.
Here’s what the company learned:
• Women are more polite and less pushy during conference calls than men.
• Women are also more prompt.
• They’re more likely than a man to dial in five-or-more minutes early.
• Men will come on board closer to the scheduled start time.
• Men are also more likely to text those who are late for the meeting than women.
• Men are more outspoken in conference calls and they tend to get the meeting going by talking about sports.
• Only 17% of women running a meeting will use sports as a jump starter.
Age matters in conference calls:
• Millennials are criticized for multitasking but not for their promptness.
• Just 13% of those 18 to 36 dial in at the last minute.
• Baby boomers are just as prompt and just 16% of those 46 to 60 are there at the last minute.
• Older employees are more likely to hang up and not tell others they’re leaving the call.
• 17% of those 36 to 45 will do that and 11% of those 46 to 60 go away without saying goodbye.
• Just 6% of participants 18 to 35 hang up without notifying others.
• People 36 and above are three-times less likely to tell someone they’re going to be late for a conference call than those that are younger.
• Millennials are known for their courtesy on these calls but they continue to be dependent on each other during a call and admit to checking social media while on hold.
• Just 17% of the older groups do that.
Source link: Carrier Management