Around the PIA Western Alliance States

California — Lara & Life Saving Screenings & Treatment: Acting to protect the public health of California consumers, Insurance Commissioner Ricardo Lara advised health insurers that arbitrarily refusing to cover necessary treatments and limiting coverage for periodic sexually transmitted infections screening to one per year is unlawful.

At a pivotal time when the U.S. Centers for Disease Control and Prevention (CDC) is reporting alarming increases in STIs nationwide and in California, the California Department of Insurance is finding that several insurers are shifting the costs of preventive screenings, diagnosis, and treatments onto consumers, which only creates further barriers to preventing the spread of HIV, syphilis, chlamydia, hepatitis, and other sexually transmitted infections (STIs), especially during the continued COVID-19 pandemic. The federal Affordable Care Act (ACA) and California law bar the practice of limiting periodic STI screenings of persons who are at increased risk of infection in ways that deprive consumers of equitable coverage of clinically recommended preventive care.

Additionally, California law provides that most health insurers must cover screening, diagnostic testing, and treatment for any health condition according to current, generally accepted standards of care. Consequently, insurers must cover clinically recommended periodic STI screening even when it is not required preventive care under the ACA.

Personal health is public health. After we learned from consumers that they were being denied care, we moved to act,” said Commissioner Lara, who continues to be at the forefront of expanding health care access for all California residents. My top priority is protecting consumers and holding insurance companies accountable.”

Commissioner Laras Bulletin explains that existing federal and state law requires insurance companies to:

Cover STI screening, diagnosis, and treatment in accordance with current, generally accepted standards of care.

Cover STI screenings that are within the scope of the ACA without patient cost sharing.

Cover clinically recommended STI screenings that are not defined as preventive care under the ACA.

Not impose coverage limits on STI screenings that conflict with evidence-based clinical recommendations on screening intervals.

In pharmacy benefits, cover prescription drugs that are medically necessary to treat STIs, including direct-acting antivirals for curing hepatitis C.

Cover home self-collection test kits and laboratory costs for detecting STIs.

Cover combination antigen/antibody HIV self-tests, including combination rapid fingerstick tests, without a deductible from or other cost sharing on patients.

The Commissioners Bulletin further states that insurance companies must understand that the law prohibits them from limiting benefits in a clinically inappropriate manner and that they must immediately eliminate any impermissible limits (like quantity limits) that they arbitrarily impose on coverage of clinically recommended STI screening, testing, or treatment.

The Center welcomes this clear guidance from Commissioner Lara holding insurers accountable to comply with existing regulations,” said Dr. Ward Carpenter, Co-Director of Health Services for the Los Angeles LGBT Center. As one of the largest providers of healthcare for LGBTQIA people, we see too many patients being inappropriately denied coverage for STI care they are entitled to receive. And we see the burden these denials cause, from delayed treatment to worsening health. We also know there are multiple additional transmissions when a person with an STI is unable to access timely and appropriate care. Ultimately we all pay the price for these denials in higher healthcare costs and more lives impacted. We must have free, easy access to the full scope of testing and treatment if we are to seriously combat the soaring STI rates in our community. The Center applauds Commissioner Lara for ensuring that the health of our community never takes a back seat to the profits of an insurance company.”

The growing STI crisis affects all communities across the state, with youth, people of color, and gay, bisexual, and transgender people disproportionately impacted. Statewide data indicate over half of all STIs in the state are experienced among Californias young people ages 15 to 24 years old. African Americans are 500% more likely to contract gonorrhea and chlamydia than their white counterparts. In addition, the continued COVID-19 pandemic has only further exacerbated the STI crisis, with populations disproportionately affected by STIs being particularly vulnerable to access to equitable and culturally competent health care, among other consequences.

Over the past decade, California has experienced an alarming increase in cases of syphilis and congenital syphilis. There were 28,846 reported cases of syphilis in 2019, a 349% increase since 2009. Cases of congenital syphilis, which occur when syphilis is transmitted from a pregnant person to their child during pregnancy, increased 631% over the same period. While gay and bisexual men account for most new syphilis cases, the largest increases have been among women. From 2009-2019, the total number of early syphilis cases increased 1,139% among women compared to 290% among men. Increases in the rate of congenital syphilis among women of reproductive age have paralleled steep increases in the rate of congenital syphilis. In 2019, there were 446 reported cases of congenital syphilis in California – the highest number of cases since 1993. Syphilis and congenital syphilis rates are roughly three times higher among Black Californians compared to their white counterparts.

The latest data from the CDC reaffirm what we have known for quite some time – the U.S. is in the midst of an out-of-control STI epidemic that has only worsened over the course of the pandemic,” said APLA Health Chief Executive Officer Craig E. Thompson. If we are to get a handle on this crisis, all Californians need access to regular, convenient, and free or low cost STI testing and treatment. Insurance companies are essential partners in this fight and they must be held accountable for providing unimpeded access to the full range of STI services. Todays bulletin from Commissioner Lara is an important step toward ending the states growing STI epidemic and improving the sexual health of LGBTQ+, BIPOC, and other impacted communities.”

California continues to take aggressive approaches to expand access to comprehensive health coverage, including with laws that Commissioner Lara sponsored last year that require insurers to cover basic benefits in large employer health insurance and to allow dependent parents to be added to their adult childrens health insurance policy or health care plan.

Washington — Draft Rule Premium Change Information to Policyholders: Insurance Commissioner Mike Kreidler has shared a draft rule that requires all property and casualty insurers selling personal lines of insurance — including auto, homeowners and renters insurance — to give their policyholders a simple breakdown of the reasons behind any future premium change. 

Consumers often contact Kreidlers office when they receive a premium increase and their insurer hasn’t given them a clear explanation why. In many cases, their insurer told them the inability to use credit scoring was driving up their premium. But when Kreidlers office contacted the companies on behalf of the consumers, they received a more detailed explanation for the specific factors impacting the price change. 

If you eat at restaurant or go to the grocery store, you get a receipt showing what youve paid for and what made up your total bill,” said Kreidler. Why cant your insurance company tell you the same type of information? There are many factors that determine how much you pay for insurance. You deserve to know what they are and what you can do to get a better rate.”

As currently drafted, the proposal would require insurers provide their policyholders with a Premium Change Disclosure Notice” that explains the premium change and the dollar amount  or percentage of each factorsimpact on their new premium. For example, if you added a vehicle, filed a claim or had a change in your credit or insurance score, your company must tell you how much each item impacted your new premium.

Health insurers are required to explain rate changes to their policyholders,” said Kreidler. They also have to tell you how much of the premium theyre collecting will go to pay claims. Yet, your auto insurer is not held to that standard. This rule will help consumers understand the cost drivers behind what theyre paying for auto or homeowners insurance. This is basic information, and frankly, Im not sure why we didnt require this transparency before.”

Kreidlers office is holding a public meeting on the draft proposal on June 14 at 9 a.m. via Zoom. Anyone interested in learning more should attend.

Washington — Transparency in insurance underwriting (R 2022-01) prepublication draft posted: We have released a First Draft for the Insurance Underwriting Transparency rulemaking (R 2022-01). The purpose of the Prepublication – First Draft is to encourage engagement with interested parties and coordinate our efforts on perfecting the rules for all.

These rules will seek to improve transparency in insurance underwriting by defining the scope of insurer responsibility to provide policyholders with transparency notices and fair explanations communicating the specific factors impacting policyholder premiums. The transparency notices required by these rules must be provided by the insurer to the policyholder with transparent information indicating the exact premium changes related to renewals and insurer-initiated policy modifications.

Comments on the First draft are due by close of business (5:00 PM) on Tuesday, June 14, 2022; please send comments to

A prepublication draft meeting will be held, via Zoom, on June 14, 2022 at 9:00 a.m. If you are interested in joining the meeting, please register for the meeting via Zoom.

For more information, including the text of the stakeholder draft, please visit the rule’s webpage.

About PIA Western Alliance

The Professional Insurance Agents Western Alliance is a membership organization promoting and enhancing the success of independent agencies seeking to grow, learn and be heard within the industry.


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