Join us for an exclusive PIA member session on customer retention and growth!

    PIA National is inviting you to an important agency growth session. It is titled, The Path to Agency Growth? It’s All About Customer Retention. The program features special guest speaker, Chris Paradiso, Paradiso Financial and Insurance Services.

    The session will discuss:

    • The role technology plays in improving customer communications, cross-selling, up-selling
    • Identifying how clients feel about your agents, your carriers and their insurance
    • Examples of solutions that can make a difference
    • It pays to shut up and listen to your clients, and what to do about what you hear
    • The importance of knowing your customer base, including what makes a good customer and how they mesh with your brand
    • The digital imperative — from onboarding to servicing customers

    Join us for an interactive session.

    Register here for the January 10th session here:

    Register for the March 23rd session here:

    About PIA Western Alliance

    The Professional Insurance Agents Western Alliance is a membership organization promoting and enhancing the success of independent agencies seeking to grow, learn and be heard within the industry.


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