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CISR Course in Washington
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An inspiring professional faculty, nine ONE-DAY courses to choose from, a curriculum that's tailored to your region--all these benefits make the CISR Program a truly superior education opportunity.

86% of attendees say "these courses have a positive financial impact on their productivity!" The CISR Program is designed to improve your knowledge base about policies, coverages, exposures, and risks, enhance credibility with customers, and ultimately increase your earning potential.

Commercial Casualty I
This course strengthens your ability to have productive, assured interactions with your commercial customers in the area of commercial casualty exposures and coverages. You will improve your understanding of legal liability and what creates liability exposures. The focus of this course is the Commercial General Liability Coverage Form. This course also addresses additional exposures and the coverage available to meet these needs.

Essentials of Legal Liability
CGL Introduction
Commercial General Liability Coverage Parts
CGL Other Provisions
Additional Insureds

Commercial Casualty II
This course like Commercial Casualty I, strengthens your ability to have productive, assured interactions with your commercial customers in the area of commercial casualty exposures and coverages. In this course the focus is the Business Auto Policy, the Workers Compensation Policy and Excess Liability Policies. You will improve your understanding in each of these areas.

Business Auto Exposures and Coverages
Workers Compensation & Employers Liability Insurance Policy
Commercial Umbrella and Excess Liability Policies

Commercial Property
Commercial property insurance is one of your business customers' greatest concerns. You'll improve your cross-selling abilities with up-to-date knowledge of commercial property coverage, and reduce E&O exposures. This course gives you the skills to address these issues with greater ease and confidence.

Fundamentals of Commercial Property Insurance
Building and Personal Property Coverage Form
Causes of Loss Forms
Basics of Time Element Insurance
Basics of Commercial Inland Marine Insurance

Personal Residential
This course gives you the expertise you need to guide your customers through the often complex and confusing process of purchasing homeowners insurance - and help them make decisions that insure their most valuable assets.

Introduction to the Homeowners Policy
Homeowners Policy Section I
Homeowners Policy Section II
Tenants, Unit-Owners, and the Dwelling Policy

Personal Auto
After taking this course, you will be able to more effectively advise your customers in the processes of analyzing, obtaining, and modifying their auto policies.

Introduction to the Personal Auto Policy
Liability Coverages
Medical Payments/Personal Injury Protection
Uninsured/Under-insured Motorists Coverage
Coverage for Damage to Your Auto
Coverage for a Rented Vehicle

Personal Line Misc.
This course addresses the exposures created by watercraft, recreational vehicles, and business activities often encountered when working with personal lines clients. Prompting your client to identify these exposures is crucial, because the ISO Homeowners and ISO Personal Auto Programs provide only very limited coverage. You will be better able to design the appropriate coverage for these exposures. The course will also provide an analysis of the important coverage offered through personal umbrella or excess liability policies.

Watercraft Exposures & Coverages
Recreational Vehicles
Business Activities of Personal Lines Clients
Personal Umbrella/Excess Liability

Life & Health Essentials
This course will help build a better understanding of what your clients need to know about life and health insurance. Explaining the benefits of having the proper life and health insurance is key to the financial wellbeing of your clients’ families and businesses. Be better prepared to answer questions about analyzing the need for and placement of life insurance. Health insurance includes a diverse assortment of policies, from medical expense coverage to vision care and dental coverage, plus a variety of delivery systems and health plans designed to manage the high cost of care.

Introduction to Life Insurance
Term Insurance
Permanent Life Insurance
Health Insurance Concepts
Consumer Driven Plans

Elements of Risk Management
Insurance professionals need training in the risk management process for two reasons. First, insurance is an integral part of their client’s overall risk management program. Second, services provided by carriers, agencies and brokerages are often significant items in the organization’s cost of risk. In this eight-hour course we will cover each of the five powerful steps in this process, which protects not only the organization’s assets, but also its mission and its brand.

The Risk Management Process & Risk Terms
Risk Identification
Risk Analysis
Risk Control
Risk Finance
Risk Administration

Agency Operations
This course helps make you an indispensable team player in any insurance agency. As you work with colleagues and customers, you will do so with enhanced self-assurance and a greater understanding of the dynamics within insurance organizations. Also, understanding how agencies operate is essential training for both insurance agency and company personnel.

Legal & Ethical Requirements
The Insurance Agency
The Insurance Industry and Marketplace
Agency Workflow
Account Management
Errors & Omissions




To register for a CISR course, you must first have a user name and password with us. If you are unsure of your login credentials, please contact us to verify.


October 3, 2017
Personal Lines Misc
Renton, WA

October 11, 2017
Agency Operations
Tacoma, WA

October 30, 2017
Elements of Risk Mgmt.
Renton, WA
November 8, 2017
Personal Residential
Spokane, WA

November 9, 2017
Life & Health Essentials
Spokane, WA

Prefer a printable registration form? DOWNLOAD HERE

Classes are available in the classroom or online and are approved for state CE credit.
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