Home | Print Page | Contact Us | Sign In | Register
CSR of the Year
Share |

Outstanding Customer Service Representative of the Year Award

Deadline for nominations May 1, 2018

Nominations are now being accepted for the 2018 National Outstanding CSR of the Year for Oregon and Washington. This award is the highest honor for insurance customer representatives who have distinguished themselves through contributions to their industry and profession. *You must submit nomination form first before completing entry form.


Oregon Fillable Nomination Form


Oregon Fillable Entry Form


Washington Fillable Nomination Form

Washington Fillable Entry Form


2017 Outstanding CSR of the Year Oregon Winner

To view the full article, click here. 

Anita Hostetler
Hanson Insurance Group
Corvallis, Oregon

2017 Outstanding CSR of the Year Washington Winner

To view the full article, click here. 

Amy Misterek
Bell-Anderson Agency
Spokane, WA


This prestigious award, established in 1991 by The Society of Certified Insurance Service Representatives (CISR) and the Society of Certified Insurance Counselors (CIC) is the highest honor for outstanding customer service representatives. The award is open to anyone regardless of affiliation or professional designation. The CIC or CISR designation is not required. Submit letter(s) of recommendation from a business/professional reference(s).

1997 National Outstanding CSR of the Year Brigitte Dimmitt, CISR, CIC of Oregon

The CSR of the year award is a great opportunity for CSR’s to receive recognition for their knowledge, hard work and expertise in personal insurance.  This achievement recognizes the importance of CSR’s role in the success and profitability of the insurance agency.  The recognition I received as CSR of the year at both the state and national level was a motivating factor in my professional development over the past 19 years.

(Photo: Brigitte speaking at 2015 Oregon Conferment)

2007 National Outstanding CSR of the Year, Sharnel DiVona, CIC, CPCU, AIS, CRM, CRIS Washington

Receiving the Outstanding CSR of the Year award immediately boosted my self-confidence in both my professional endeavors as well as in my personal life. It bolstered respect and awareness from my colleagues, my family, my employer and my clients. Even years later, the acknowledgement from this award motivates me to excel in my position and give 110%. As a result, I feel I’ve become a better Account Manager, a valued resource to my customers, an asset to Propel as well as a mentor to my team. I want to continue to earn the honor each and every day!

(Photo: 2007 - Dr. William T Hold, Mrs. James K Ruble and Sharnel in Austin, TX for national award ceremony)

2017 Outstanding CSR of the Year National Winner

Brianne Head, CIC, CRIS
Director of Client Services Insurance Group, Inc.
Dallas, TX


Nominate that exceptional CSR today!

 Contact Pam Busch at pambusch@piawest.com for more information.

A special thank you to our KKlub Members for their support.