The Western Alliance is proud to announce CPIA designation courses will be available via webinar format beginning in January 2024 at piawest.com.  

 

Check our calendar of events for course informatioin.  

Registrations will be open soon!

CPIA - Certified Professional Insurance Agent

Empowering Insurance Professionals into the Future

The CPIA designation is first-of-its-kind, hands-on, how-to training. To earn the CPIA designation candidates are required to participate in a series of three, one-day seminars THE BEST PART IS NO EXAMS!
Completion is due three years from the first course.

These seminars are designed to enhance the ability of producers, sales support staff, and company personnel to efficiently create and distribute effective insurance programs. Participants leave with ideas that will produce sales results immediately.

While not a requirement, it is recommended that courses are taken in order.E&O Discounts apply for Utica National Policy Holders.

Each of the 3 courses are approved for 7 CE in
AZ | CA | ID | MT | NM | NV | OR | WA

Course Modules

CPIA 1
Position for Success

CPIA 2
Implement for Success

CPIA 3
Sustain Success

During this workshop, participants focus on internal and external factors affecting
the creation of effective business development goals.

Factors discussed include:

current state of the insurance                 marketplace

competitive pressures

insurance carrier underwriting criteria

consumer expectations.

During this workshop, participants learn:

specific tools for analyzing consumer needs

how to utilize risk identification techniques to gather pertinent prospect
information

skills necessary to assimilate information gathered into customized coverage recommendations

how to prepare a complete submission

tips for preparing and presenting a comprehensive insurance proposal

This workshop focuses on fulfilling the implied promises contained in the insuring agreement.

Participants will:

review methods of providing evidence of insurance coverage

discuss policies and procedures for controlling errors and omissions including policy review and delivery, endorsements, claims-processing, and handling of client complaints

learn how to calculate the lifetime value of a client and techniques for generating referrals.

CPIA Update Requirement

The Certified Professional Insurance Agent designation stands for professionalism, commitment to professional training and results, and technical knowledge. To maintain the right
to use the CPIA designation, designees must complete an update on an annual basis * or maintain a Ruby, Sapphire or Diamond level membership with the CPIA Program.

* CPIA 1, CPIA 2, CPIA 3, Special Topics:

An Agent’s Guide to Understanding and Mitigating Cyber Exposures

Disaster and Continuity Planning for Business and Families

An E&O Loss Control Program for Agencies

Montana — Montana Supreme Court Affirms Agency Verdict: Rames Inc. — formerly Central Insurance Agency — has lost its appeal to the Montana Supreme Court. The agency was sued by TCF Enterprises for failing to purchase additional insurance requested by a subcontractor for a general contractor.

The decision means Rames will be responsible for the $1 million verdict from a lower court.

The high court said Rames did not procure the requested insurance as part of a contract with C&H Engineering and Surveying. It was to insure work done by Malmquest Construction. That work had flaws and damages were done, damages that were not insured.

The court said Rames breached its duty of care by not picking up the coverage.

Source link: Business Insurance — https://bit.ly/3SWmaDS

Oregon — Oregon Division of Financial Regulation issues $160,000 in fines to Laura O. Shean for conducting unlicensed investment adviser activities: The Oregon Division of Financial Regulation (DFR) issued a cease-and-desist order and fined Laura O. Shean and her company, PlanNow, LLC, a total of $140,000 for conducting unlicensed investment adviser activity and engaging in securities fraud.

The division, in an order filed in December 2023, also ordered Shean to pay $20,000 of previously suspended civil penalties because Shean violated a prior order the division issued in 2019. Shean was licensed as a securities salesperson, investment adviser representative, and resident insurance producer, but her insurance and securities licenses in Oregon were revoked by DFR in 2019. The division revoked Shean’s licenses because Shean misappropriated, through a series of six unauthorized transactions in 2017, more than $124,000 from an elderly client. In 2018, the Financial Industry Regulatory Authority (FINRA) permanently barred Shean from associating with any FINRA member in any capacity. In 2019, Shean consented to an order issued by the division that permanently bars her from holding any securities or insurance licenses in Oregon and ordered Shean to cease and desist from violating the Oregon securities law.

Following the issuance of the 2019 consent order, the division investigated Shean’s ongoing business activities and compliance with the consent order. The division learned through a consumer complaint that Shean, through PlanNow, was willfully and repeatedly engaging in unlicensed investment adviser activity, contrary to the terms of the consent order and in violation of the Oregon securities law. Shean was operating the PlanNow business in a manner calculated to conceal her unlawful business activities.

During the division’s investigation of Shean’s ongoing business activities and compliance with the consent order, Shean filed a false statement with DFR in 2021. In that statement, Shean falsely denied that she engaged in investment adviser business activities after the division issued the 2019 consent order.

DFR reminds people to do business only with investment professionals who are licensed in Oregon. On DFR’s website, you can check for a license and file a complaint if you believe you have been defrauded or been the victim of a scam. Our consumer advocates can be reached by calling 888-877-4894 (toll-free) or emailing dfr.financialserviceshelp@dcbs.oregon.gov.

The division also has recently published a tool – the Oregon Investor Guide – to give consumers another resource before investing money.

Oregon — The Oregon Division of Financial Regulation recently announced the following proposed rulemaking: Filing Caption: Rules implementing insurer and PBM reporting requirements of SB 192 (2023)

Amend Rule: 836-053-0473

Rule Summary: This rule describes the materials that must be filed by an insurer as part of a rate filing for small group and individual health benefit plans. The amendment removes the language related to annual reporting by insurers for the Drug Price Transparency Program.

Adopt Rule: 836-053-1630

Rule Summary: This rule restates the language removed from OAR 836-053-0473 with slight modification to reflect the expanded reporting requirements. The draft rule describes the information that must be submitted by insurers annually to the Drug Price Transparency Program.

Adopt Rule: 836-200-0418

Rule Summary: This rule describes the information that must be submitted to the department annually by Pharmacy Benefit Managers under SB 192 (Oregon Laws 2023, Chapter 466).

Filed: February 26, 2024

Hearing: March 26, 2024, 11:00 a.m.

This is a hybrid meeting conducted in-person and virtually via Microsoft Teams. See Notice of Proposed Rulemaking for Teams meeting instructions.

Last day/time to offer comment: April 2, 2024, 5:00 p.m. 

For more information on this recently adopted rule, please visit the division’s website:

https://dfr.oregon.gov/laws-rules/Documents/Proposed/20240326-sb192-reporting-requirements.pdf

Washington — Third RFI for BBPA dispute resolution mechanism: On February 13, 2024 the OIC released a third RFI related to the BBPA dispute resolution mechanism soliciting comments as to whether Washington state should transition to the federal No Surprises Act Independent Dispute Resolution system (NSA IDR system) on July 1, 2024, or continue to use the Balance Billing Protection Act (BBPA) arbitration system to resolve disputes between carriers and nonparticipating providers. For more information on this RFI or the BBPA please visit our webpage on arbitration. In response to comments received on the RFI and pending federal litigation related to the federal NSA IDR process, the OIC will delay transition to the NSA IDR system for a minimum of 12 months or July 1, 2025.

Around the PIA Western Alliance States – Week of February 12, 2024

Oregon — Oregon joins 25 other states, SEC in $3 million settlement with TradeStation crypto program: The Oregon Division of Financial Regulation (DFR), along with a taskforce of state securities regulators, and the U.S. Securities and Exchange Commission (SEC) announced a $3 million settlement in principle with TradeStation Crypto, Inc. over its unregistered crypto interest …

Around the PIA Western Alliance States – Week of February 12, 2024 Read More »

Around the PIA Western Alliance States – Week of January 15, 2024

Montana — Property Tax Reform: Montana Governor Greg Gianforte wants to reform property taxes and has named a bipartisan group and charged them with coming up with recommendations for next year’s Legislature. The goal is to reduce the property tax burden for all Montanans. The task force will be chaired by Montana Budget Director Ryan …

Around the PIA Western Alliance States – Week of January 15, 2024 Read More »

Around the PIA Western Alliance States – Week of October 30, 2023

Oregon — Updated Product Standards: 440-5809 Paid Leave Oregon Current forms list has been added to our website: This e-notify was distributed to the following groups: ● Rates & Forms Updated Product Standards​ You can view or update your subscriptions, password or e-mail address at any time on your User Profile Page. All you will …

Around the PIA Western Alliance States – Week of October 30, 2023 Read More »

Around the PIA Western Alliance States – Week of September 18, 2023

California — Commissioner Lara orders protections for more than 15,000: Helping consumers continue their recovery from wildfires, Insurance Commissioner Ricardo Lara ordered insurance companies to preserve residential insurance coverage for more than 15,000 policyholders affected by fires in Del Norte County and Siskiyou County after Governor Gavin Newsom issued emergency declarations on August 29, 2023. …

Around the PIA Western Alliance States – Week of September 18, 2023 Read More »

Around the PIA Western Alliance States – Week of September 11, 2023

California —  CAARP Advisory Committee & COIN Advisory Board Appointments: Insurance Commissioner Ricardo Lara announced several appointments to help drive forward the California Department of Insurance’s mission to protect consumers. These appointments include naming new members Colbie McRae, Gloria Mitchell, and Vinh Truong to the Curriculum Board; Michael Golden to the California Automobile Assigned Risk …

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Around the PIA Western Alliance States

Oregon — House Bill 2274 gives State of Oregon new tools to fight securities fraud: The Oregon Division of Financial Regulation (DFR) continues to fight for consumers and investors with the passage of House Bill 2274, which bolsters the division’s enforcement tools in dealing with securities fraud. Oregon securities law currently employs three core mechanisms …

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Around the PIA Western Alliance States

Oregon — All insurance producers and producer license applicants: The Oregon Division of Financial Regulation (DFR) wishes to publish a bulletin regarding producer contact information, communications, and application guidance.  Purpose The purpose of this bulletin is to clarify Division of Financial Regulation (DFR) expectations for insurance producers and producer license applicants to provide: 1. Proper …

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Around the PIA Western Alliance States

California — Commissioner Lara issues new, lower workers’ compensation benchmark rate: Insurance Commissioner Ricardo Lara adopted and issued a new and decreased rate for workers’ compensation insurance that reflects California’s growing economy. The Commissioner’s action lowers the benchmark rate to $1.46 per $100 of payroll for workers’ compensation insurance representing a 2.6 percent decrease from …

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