Artificial Intelligence is Doing Away with Regular Intelligence — Carriers Cut Staffs 62%

Rackspace Technology took a look at the use of artificial intelligence (AI) and machine learning (ML) by insurance carriers. The technology firm found that insurers have cut their staffs by 62% because they’re using more AI and ML. Rackspace chief technology evangelist, Jeff De Verter said the survey was done with carriers in the Americas, …

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