The Western Alliance is proud to announce CPIA designation courses will be available via webinar format beginning in January 2024 at  


Check our calendar of events for course informatioin.  

Registrations will be open soon!

CPIA - Certified Professional Insurance Agent

Empowering Insurance Professionals into the Future

The CPIA designation is first-of-its-kind, hands-on, how-to training. To earn the CPIA designation candidates are required to participate in a series of three, one-day seminars THE BEST PART IS NO EXAMS!
Completion is due three years from the first course.

These seminars are designed to enhance the ability of producers, sales support staff, and company personnel to efficiently create and distribute effective insurance programs. Participants leave with ideas that will produce sales results immediately.

While not a requirement, it is recommended that courses are taken in order.E&O Discounts apply for Utica National Policy Holders.

Each of the 3 courses are approved for 7 CE in
AZ | CA | ID | MT | NM | NV | OR | WA

Course Modules

Position for Success

Implement for Success

Sustain Success

During this workshop, participants focus on internal and external factors affecting
the creation of effective business development goals.

Factors discussed include:

current state of the insurance                 marketplace

competitive pressures

insurance carrier underwriting criteria

consumer expectations.

During this workshop, participants learn:

specific tools for analyzing consumer needs

how to utilize risk identification techniques to gather pertinent prospect

skills necessary to assimilate information gathered into customized coverage recommendations

how to prepare a complete submission

tips for preparing and presenting a comprehensive insurance proposal

This workshop focuses on fulfilling the implied promises contained in the insuring agreement.

Participants will:

review methods of providing evidence of insurance coverage

discuss policies and procedures for controlling errors and omissions including policy review and delivery, endorsements, claims-processing, and handling of client complaints

learn how to calculate the lifetime value of a client and techniques for generating referrals.

CPIA Update Requirement

The Certified Professional Insurance Agent designation stands for professionalism, commitment to professional training and results, and technical knowledge. To maintain the right
to use the CPIA designation, designees must complete an update on an annual basis * or maintain a Ruby, Sapphire or Diamond level membership with the CPIA Program.

* CPIA 1, CPIA 2, CPIA 3, Special Topics:

An Agent’s Guide to Understanding and Mitigating Cyber Exposures

Disaster and Continuity Planning for Business and Families

An E&O Loss Control Program for Agencies

S&P Global Market Intelligence tracks all things insurance. In this case, it’s auto insurance and S&P’s RateWatch report found the 10 top auto insurance companies all raised their rates by double-digits in 2023.

All but GEICO and Allstate ended 2023 with bigger rate increases than in 2022.

This is the second year in a row that rates have increased more than 10% on average. Nationwide the average increases hit 14% — up from 11.4% in 2022 — and 43 state report hikes above 10%.

S&P said the rate increases aren’t surprising because auto insurers have struggled to keep up with the frequency and severity of claims. Plus, there is more litigation these days from crashes.

Severe weather is impacting them as is increases in auto thefts.

The PIA Western Alliance state of Nevada has the highest average increase in 2023. It hit 28.3%. Washington — also a PIA Western Alliance state — is tied with Minnesota for second. Both states saw an average jump of nearly 20%.

Some states actually saw increases you could call, “normal.” Hawaii, North Carolina and Colorado all saw auto insurance hikes of less than 5% in 2022.

Here are the top-10 ranked insurance companies for auto insurance increases in 2023:

State Farm

Cumulative change from 2022 to 2023: 27.5%

Cumulative change from 2018 to 2023: 9.6%


Cumulative change from 2022 to 2023: 22.8%

Cumulative change from 2018 to 2023: 22.4%


Cumulative change 2022 to 2023: 29.1%

Cumulative change 2018 to 2023: 41.7%


Cumulative change from 2022 to 2023: 30.0%

Cumulative change from 2018 to 2023: 35.9%


Cumulative change from 2022 to 2023: 26.5%

Cumulative change from 2018 to 2023: 37.4%

Liberty Mutual

Cumulative change from 2022 to 2023: 31.1%

Cumulative change from 2018 to 2023: 47.1%

Farmers Insurance

Cumulative change from 2022 to 2023: 34.7%

Cumulative change from 2018 to 2023: 54.8%


Cumulative change from 2022 to 2023: 24.4%

Cumulative change from 2018 to 2023: 31.0%

American Family Insurance

Cumulative change from 2022 to 2023: 26.4%

Cumulative change from 2018 to 2023: 50.3%


Cumulative change from 2022 to 2023: 27.8%

Cumulative change from 2018 to 2023: 39.1%

Source link: Insurance Journal —