The Western Alliance is proud to announce CPIA designation courses will be available via webinar format beginning in January 2024 at  


Check our calendar of events for course informatioin.  

Registrations will be open soon!

CPIA - Certified Professional Insurance Agent

Empowering Insurance Professionals into the Future

The CPIA designation is first-of-its-kind, hands-on, how-to training. To earn the CPIA designation candidates are required to participate in a series of three, one-day seminars THE BEST PART IS NO EXAMS!
Completion is due three years from the first course.

These seminars are designed to enhance the ability of producers, sales support staff, and company personnel to efficiently create and distribute effective insurance programs. Participants leave with ideas that will produce sales results immediately.

While not a requirement, it is recommended that courses are taken in order.E&O Discounts apply for Utica National Policy Holders.

Each of the 3 courses are approved for 7 CE in
AZ | CA | ID | MT | NM | NV | OR | WA

Course Modules

Position for Success

Implement for Success

Sustain Success

During this workshop, participants focus on internal and external factors affecting
the creation of effective business development goals.

Factors discussed include:

current state of the insurance                 marketplace

competitive pressures

insurance carrier underwriting criteria

consumer expectations.

During this workshop, participants learn:

specific tools for analyzing consumer needs

how to utilize risk identification techniques to gather pertinent prospect

skills necessary to assimilate information gathered into customized coverage recommendations

how to prepare a complete submission

tips for preparing and presenting a comprehensive insurance proposal

This workshop focuses on fulfilling the implied promises contained in the insuring agreement.

Participants will:

review methods of providing evidence of insurance coverage

discuss policies and procedures for controlling errors and omissions including policy review and delivery, endorsements, claims-processing, and handling of client complaints

learn how to calculate the lifetime value of a client and techniques for generating referrals.

CPIA Update Requirement

The Certified Professional Insurance Agent designation stands for professionalism, commitment to professional training and results, and technical knowledge. To maintain the right
to use the CPIA designation, designees must complete an update on an annual basis * or maintain a Ruby, Sapphire or Diamond level membership with the CPIA Program.

* CPIA 1, CPIA 2, CPIA 3, Special Topics:

An Agent’s Guide to Understanding and Mitigating Cyber Exposures

Disaster and Continuity Planning for Business and Families

An E&O Loss Control Program for Agencies

The bridge that collapsed in Baltimore has a lot of us thinking about the condition of the bridges we use. Some of us use one or more on a daily basis. And bridges are critical to the nation’s economy and the supply chain.

There are 42,000 bridges in the United States that have spans of 20 feet or more. Over 167 million vehicles traverse them each day. Thousands of them are very old and 80% of them are in need of repair.

Some are in desperate need because the structures that hold them up are beginning to fail. A decade ago the number of failing bridges was 15,800. No doubt that number has increased a lot since then.

The Biden administration pushed an infrastructure repair bill through Congress. In 2021 the Department of Transportation began to spend the $40 billion on bridges. That money will be spent over five years.

Though Transportation Secretary Pete Buttigieg says the law is already funding 7,800 bridge repair projects, that figure isn’t going to come close to touching the estimated $319 billion needed to address the crisis.

“The bottom line is that America’s bridges need a lot of work,” Buttigieg said. “The sooner we can address those significant bridges, the less likely they will be abruptly taken out of service, or worse, experience the risk of a collapse.”

National bridge inventory analysis from 2023 said of the 42,000 bridges in the United States, 7% are in poor condition.

Here is a look at the condition of the bridges in the 10 PIA Western Alliance states:


1675 bridges

136 — or 8% — are in poor condition


8,544 bridges

95 bridges — or 1% — are in poor condition


25,818 bridges

1,591 bridges — or 6% — are in poor condition


1,190 bridges

80 bridges — or 7% — are in poor condition


4,588 bridges

235 — or 5% — are in poor condition


5,218 bridges

358 — or 7% — are in poor condition


2,090 bridges

25 bridges — or 1% — are in poor condition

New Mexico

4,037 bridges

201 — or 5% — are in poor condition


8,292 bridges

401 — or 5% — are in poor condition


8,421 bridges

456 — or 5% — are in poor condition

Source link: Associated Press —