The Western Alliance is proud to announce CPIA designation courses will be available via webinar format beginning in January 2024 at  


Check our calendar of events for course informatioin.  

Registrations will be open soon!

CPIA - Certified Professional Insurance Agent

Empowering Insurance Professionals into the Future

The CPIA designation is first-of-its-kind, hands-on, how-to training. To earn the CPIA designation candidates are required to participate in a series of three, one-day seminars THE BEST PART IS NO EXAMS!
Completion is due three years from the first course.

These seminars are designed to enhance the ability of producers, sales support staff, and company personnel to efficiently create and distribute effective insurance programs. Participants leave with ideas that will produce sales results immediately.

While not a requirement, it is recommended that courses are taken in order.E&O Discounts apply for Utica National Policy Holders.

Each of the 3 courses are approved for 7 CE in
AZ | CA | ID | MT | NM | NV | OR | WA

Course Modules

Position for Success

Implement for Success

Sustain Success

During this workshop, participants focus on internal and external factors affecting
the creation of effective business development goals.

Factors discussed include:

current state of the insurance                 marketplace

competitive pressures

insurance carrier underwriting criteria

consumer expectations.

During this workshop, participants learn:

specific tools for analyzing consumer needs

how to utilize risk identification techniques to gather pertinent prospect

skills necessary to assimilate information gathered into customized coverage recommendations

how to prepare a complete submission

tips for preparing and presenting a comprehensive insurance proposal

This workshop focuses on fulfilling the implied promises contained in the insuring agreement.

Participants will:

review methods of providing evidence of insurance coverage

discuss policies and procedures for controlling errors and omissions including policy review and delivery, endorsements, claims-processing, and handling of client complaints

learn how to calculate the lifetime value of a client and techniques for generating referrals.

CPIA Update Requirement

The Certified Professional Insurance Agent designation stands for professionalism, commitment to professional training and results, and technical knowledge. To maintain the right
to use the CPIA designation, designees must complete an update on an annual basis * or maintain a Ruby, Sapphire or Diamond level membership with the CPIA Program.

* CPIA 1, CPIA 2, CPIA 3, Special Topics:

An Agent’s Guide to Understanding and Mitigating Cyber Exposures

Disaster and Continuity Planning for Business and Families

An E&O Loss Control Program for Agencies

The Federal Emergency Management Agency (FEMA) manages the U.S. Fire Administration. The administration says the PIA Western Alliance state of California is tied with Florida as having the fewest fire departments per 100,000 people in the country.

You’d think with the huge worries the Golden State has with wildfire it would have more fire departments than listed. But it does not. California’s total is 2.15 fire departments per 100,000.

North Dakota has the most fire departments per 100,000 people. The state has 41.9 of them per 100,000.

Nevada, Arizona and Washington — also states in the PIA Western Alliance — followed with the lowest totals.

With 2.8 fire departments per 100,000, Nevada is second. Arizona ranks third with 3.3, Washington is fourth at 5.2 fire departments. Colorado and Utah follow.

The Weekly Industry News editors tried to find statistics per 100,000 for the other PIA Western Alliance States but could not locate any from the U.S. Fire Administration.

We will keep looking and hopefully can find those statistics next for a follow-up story next week.

To put things in another perspective, the U.S. Fire Administration said there are 27,174 fire departments listed with the National Fire Department Registry. This is 91% of all U.S. fire departments but registration for the list is voluntary so 9% of departments in the country are not on the list.

Overall, there are 52,319 fire stations in the U.S.

The West region has 12% of the fire departments in the country. Here are the number of fire departments in the PIA Western Alliance states:

  • Alaska — 154
  • Arizona — 238
  • California — 849
  • Idaho — 197
  • Montana — 281
  • Nevada — 88
  • New Mexico — 247
  • Oregon — 309
  • Washington — 403

Source link: U.S. Fire Administration —

Source link: Insurance Journal —