The Western Alliance is proud to announce CPIA designation courses will be available via webinar format beginning in January 2024 at  


Check our calendar of events for course informatioin.  

Registrations will be open soon!

CPIA - Certified Professional Insurance Agent

Empowering Insurance Professionals into the Future

The CPIA designation is first-of-its-kind, hands-on, how-to training. To earn the CPIA designation candidates are required to participate in a series of three, one-day seminars THE BEST PART IS NO EXAMS!
Completion is due three years from the first course.

These seminars are designed to enhance the ability of producers, sales support staff, and company personnel to efficiently create and distribute effective insurance programs. Participants leave with ideas that will produce sales results immediately.

While not a requirement, it is recommended that courses are taken in order.E&O Discounts apply for Utica National Policy Holders.

Each of the 3 courses are approved for 7 CE in
AZ | CA | ID | MT | NM | NV | OR | WA

Course Modules

Position for Success

Implement for Success

Sustain Success

During this workshop, participants focus on internal and external factors affecting
the creation of effective business development goals.

Factors discussed include:

current state of the insurance                 marketplace

competitive pressures

insurance carrier underwriting criteria

consumer expectations.

During this workshop, participants learn:

specific tools for analyzing consumer needs

how to utilize risk identification techniques to gather pertinent prospect

skills necessary to assimilate information gathered into customized coverage recommendations

how to prepare a complete submission

tips for preparing and presenting a comprehensive insurance proposal

This workshop focuses on fulfilling the implied promises contained in the insuring agreement.

Participants will:

review methods of providing evidence of insurance coverage

discuss policies and procedures for controlling errors and omissions including policy review and delivery, endorsements, claims-processing, and handling of client complaints

learn how to calculate the lifetime value of a client and techniques for generating referrals.

CPIA Update Requirement

The Certified Professional Insurance Agent designation stands for professionalism, commitment to professional training and results, and technical knowledge. To maintain the right
to use the CPIA designation, designees must complete an update on an annual basis * or maintain a Ruby, Sapphire or Diamond level membership with the CPIA Program.

* CPIA 1, CPIA 2, CPIA 3, Special Topics:

An Agent’s Guide to Understanding and Mitigating Cyber Exposures

Disaster and Continuity Planning for Business and Families

An E&O Loss Control Program for Agencies

Bankrate is a consumer finance company and it regularly tracks things like credit cards. The company recently took a look at several polls about credit card debt and determined that 46% of Americans are carrying credit card balances from month-to-month.

That’s up from 39% just a year ago.

NerdWallet is one of those companies. The personal finance firm said the average U.S. household has about $7,486 in credit card debt. That’s up $2,270 — 29% — from last year.

Another poll, one from GOBankingRates found 14 million of us are sitting on $10,000 in debt on our credit cards.

Interest rates on credit cards are also a concern. The Federal Reserve says they are now hitting close to 20%. That’s the highest number in over 30 years.

LendingTree’s chief credit analyst, Matt Schultz is worried. “Americans love their credit cards,” he said. “We always have credit-card debt, and it is almost always rising.”

Collectively, the nation has a $925 billion balance on credit cards just below the record high of $927 million set just before the COVID pandemic in 2019.

Another point the survey takers have noted is that much of the credit card debt is not from impulse buying as in the past. Schultz said it’s more about survival. While wages are shooting up, prices are going up faster.

“When grocery and gas and utility costs are going up, it’s not like you can cancel them like a Spotify subscription,” Schulz said.

The worry is that balances are rising at a time when it’s becoming harder and harder for us to pay the card, or cards, down. NerdWallet says in the last three years the median income has gone up 7%. However, prices and costs to consumers have shot up 16%.

U.S. News & World Report did a survey in December of last year and asked those responding the main reason for their credit card debt. Most cited increased costs that is tied to insufficient income. Many said they also had unexpected expenses, medical emergencies, the loss of a job and auto repairs.

Just 10% blamed their debt on impulse and frivolous spending.

Bruce McClary is the senior president of the nonprofit consumer advocate, the National Foundation for Credit Counseling. “The pressure people are feeling from rising costs at the grocery store or gas pump, it creates this situation where people are using more of their income even though they’re not consuming more,” he said. “The things that they typically buy are costing more.”

NerdWallet said that $7,486 average credit card debt combined with an interest rate of 20.4% would lead to an individual or a family to have to pay $695 a month to get rid of that debt in a year. 

If that individual or family can only pay — let’s say — $200 a month, it is going to take five years to get rid of the debt. So you can add $4,239 in interest to the $7,486 that was actually borrowed.

Source link: The Hill —