The Western Alliance is proud to announce CPIA designation courses will be available via webinar format beginning in January 2024 at  


Check our calendar of events for course informatioin.  

Registrations will be open soon!

CPIA - Certified Professional Insurance Agent

Empowering Insurance Professionals into the Future

The CPIA designation is first-of-its-kind, hands-on, how-to training. To earn the CPIA designation candidates are required to participate in a series of three, one-day seminars THE BEST PART IS NO EXAMS!
Completion is due three years from the first course.

These seminars are designed to enhance the ability of producers, sales support staff, and company personnel to efficiently create and distribute effective insurance programs. Participants leave with ideas that will produce sales results immediately.

While not a requirement, it is recommended that courses are taken in order.E&O Discounts apply for Utica National Policy Holders.

Each of the 3 courses are approved for 7 CE in
AZ | CA | ID | MT | NM | NV | OR | WA

Course Modules

Position for Success

Implement for Success

Sustain Success

During this workshop, participants focus on internal and external factors affecting
the creation of effective business development goals.

Factors discussed include:

current state of the insurance                 marketplace

competitive pressures

insurance carrier underwriting criteria

consumer expectations.

During this workshop, participants learn:

specific tools for analyzing consumer needs

how to utilize risk identification techniques to gather pertinent prospect

skills necessary to assimilate information gathered into customized coverage recommendations

how to prepare a complete submission

tips for preparing and presenting a comprehensive insurance proposal

This workshop focuses on fulfilling the implied promises contained in the insuring agreement.

Participants will:

review methods of providing evidence of insurance coverage

discuss policies and procedures for controlling errors and omissions including policy review and delivery, endorsements, claims-processing, and handling of client complaints

learn how to calculate the lifetime value of a client and techniques for generating referrals.

CPIA Update Requirement

The Certified Professional Insurance Agent designation stands for professionalism, commitment to professional training and results, and technical knowledge. To maintain the right
to use the CPIA designation, designees must complete an update on an annual basis * or maintain a Ruby, Sapphire or Diamond level membership with the CPIA Program.

* CPIA 1, CPIA 2, CPIA 3, Special Topics:

An Agent’s Guide to Understanding and Mitigating Cyber Exposures

Disaster and Continuity Planning for Business and Families

An E&O Loss Control Program for Agencies

Barracuda Networks’ 2023 Ransomware Insights report has some shocking insights. It says 73% of the organizations it polled admit to being victims of at least one successful ransomware attack in 2022.

Worse, 38% said they were hit two or more times.

When it comes to paying the ransom, 42% of those hit three or more times paid the attackers to restore data that had been encrypted by the hackers. A smaller number of those hit by a single attack — 31% — paid the ransom.

The survey was done of companies with between 100 and 2,500 employees. The type of business varied. Breaking the survey down a bit:

  • 98% of consumer services businesses were hit by a ransomware attack
  • 85% of energy, oil and gas, and utilities were hit
  • At 53%, energy, oil and gas, and utilities are the firms most likely to be hit twice
  • 69% say the attacks were from a malicious email

Companies with cyber insurance were more likely to be hit by ransomware and 77% of them reported at least one successful attack. That compares to 65% that don’t have cyber insurance.

Fleming Shi is the chief technology officer at Barracuda. He said the number of organizations hit by ransomware in 2022 shows the widespread availability of attack tools.

“The relatively high proportion of repeat victims suggests that security gaps are not fully addressed after the first incident,” Fleming said. “The security industry has an essential role to play in helping organizations to defend themselves against ransomware, through deep, multilayered security technologies that include advanced email protection and backup, as well as threat hunting and extended detection and response (XDR) capabilities to stop malicious activity in its tracks.”

Source link: Insurance Business America —

The It’s About Time Department — Hackers Hacked & the Operation Sacked

The ransomware group is called Hive. They’ve been hacking and attacking people for too long. The FBI says their ransomware has gotten more than $130 million from over 300 victims in the U.S. and over $100 million from 1,500 victims in 80 other countries. No more says U.S. Attorney General Merrick Garland, Deputy U.S. Attorney …

The It’s About Time Department — Hackers Hacked & the Operation Sacked Read More »