The Western Alliance is proud to announce CPIA designation courses will be available via webinar format beginning in January 2024 at  


Check our calendar of events for course informatioin.  

Registrations will be open soon!

CPIA - Certified Professional Insurance Agent

Empowering Insurance Professionals into the Future

The CPIA designation is first-of-its-kind, hands-on, how-to training. To earn the CPIA designation candidates are required to participate in a series of three, one-day seminars THE BEST PART IS NO EXAMS!
Completion is due three years from the first course.

These seminars are designed to enhance the ability of producers, sales support staff, and company personnel to efficiently create and distribute effective insurance programs. Participants leave with ideas that will produce sales results immediately.

While not a requirement, it is recommended that courses are taken in order.E&O Discounts apply for Utica National Policy Holders.

Each of the 3 courses are approved for 7 CE in
AZ | CA | ID | MT | NM | NV | OR | WA

Course Modules

Position for Success

Implement for Success

Sustain Success

During this workshop, participants focus on internal and external factors affecting
the creation of effective business development goals.

Factors discussed include:

current state of the insurance                 marketplace

competitive pressures

insurance carrier underwriting criteria

consumer expectations.

During this workshop, participants learn:

specific tools for analyzing consumer needs

how to utilize risk identification techniques to gather pertinent prospect

skills necessary to assimilate information gathered into customized coverage recommendations

how to prepare a complete submission

tips for preparing and presenting a comprehensive insurance proposal

This workshop focuses on fulfilling the implied promises contained in the insuring agreement.

Participants will:

review methods of providing evidence of insurance coverage

discuss policies and procedures for controlling errors and omissions including policy review and delivery, endorsements, claims-processing, and handling of client complaints

learn how to calculate the lifetime value of a client and techniques for generating referrals.

CPIA Update Requirement

The Certified Professional Insurance Agent designation stands for professionalism, commitment to professional training and results, and technical knowledge. To maintain the right
to use the CPIA designation, designees must complete an update on an annual basis * or maintain a Ruby, Sapphire or Diamond level membership with the CPIA Program.

* CPIA 1, CPIA 2, CPIA 3, Special Topics:

An Agent’s Guide to Understanding and Mitigating Cyber Exposures

Disaster and Continuity Planning for Business and Families

An E&O Loss Control Program for Agencies

In the last couple of weeks, State Farm and Allstate have exited California’s homeowners market. Before those loud, public announcements, AIG had already pulled back in California.

Not only that, AIG stopped writing homeowners policies in the 200 zip codes around the country including the PIA Western Alliance states of Montana and Idaho as well as New York, Delaware, Florida, Colorado and Wyoming.

AIG’s decision is noted as being very important because its going to curtail policy writing in states not normally considered high-risk for wildfire, or other natural disasters.

Here’s the reason.

The American Property and Casualty Insurance Association (APCIA) says natural disaster losses from 2020 to 2022 hit an insured damage record of $275 billion. Milliman’s Nancy Watkins says adding to that replacement costs impacted by high inflation and insurers are looking very, very carefully at who they insure.

“The risk is unprecedented and the peak risks, which are what cause insurance companies to worry about insolvency, are the ones having the most change with climate,” she said. “What we should expect to see is more of these pockets of insurance unavailability, where the market contracts.”

Look for insurers to grow ever more picky going forward, and for more insurers to start leaving higher risk markets.

Usually, insurers look into the past to predict risk. However, some states ban that practice in small ways, others ban it in bigger ways. These days, with bigger and bigger losses impacting the bottom-line, insurers are looking forward to decide what rates should be and whether they should accept the risk at all.

That looking forward is why the AIGs, State Farms and Allstates — and in Oregon — the Oregon Mutual’s to leave the homeowners insurance market.

And when homeowners can’t find insurance, many states have an insurer of the last resort to help them out. As the debt-plagued National Flood Insurance Program (NFIP) demonstrates, that can become an expensive proposition for the taxpayer.

Source link: Insurance Business America —

Source link: Insurance Journal —

Source link: PropertyCasualty360.com