The Western Alliance is proud to announce CPIA designation courses will be available via webinar format beginning in January 2024 at  


Check our calendar of events for course informatioin.  

Registrations will be open soon!

CPIA - Certified Professional Insurance Agent

Empowering Insurance Professionals into the Future

The CPIA designation is first-of-its-kind, hands-on, how-to training. To earn the CPIA designation candidates are required to participate in a series of three, one-day seminars THE BEST PART IS NO EXAMS!
Completion is due three years from the first course.

These seminars are designed to enhance the ability of producers, sales support staff, and company personnel to efficiently create and distribute effective insurance programs. Participants leave with ideas that will produce sales results immediately.

While not a requirement, it is recommended that courses are taken in order.E&O Discounts apply for Utica National Policy Holders.

Each of the 3 courses are approved for 7 CE in
AZ | CA | ID | MT | NM | NV | OR | WA

Course Modules

Position for Success

Implement for Success

Sustain Success

During this workshop, participants focus on internal and external factors affecting
the creation of effective business development goals.

Factors discussed include:

current state of the insurance                 marketplace

competitive pressures

insurance carrier underwriting criteria

consumer expectations.

During this workshop, participants learn:

specific tools for analyzing consumer needs

how to utilize risk identification techniques to gather pertinent prospect

skills necessary to assimilate information gathered into customized coverage recommendations

how to prepare a complete submission

tips for preparing and presenting a comprehensive insurance proposal

This workshop focuses on fulfilling the implied promises contained in the insuring agreement.

Participants will:

review methods of providing evidence of insurance coverage

discuss policies and procedures for controlling errors and omissions including policy review and delivery, endorsements, claims-processing, and handling of client complaints

learn how to calculate the lifetime value of a client and techniques for generating referrals.

CPIA Update Requirement

The Certified Professional Insurance Agent designation stands for professionalism, commitment to professional training and results, and technical knowledge. To maintain the right
to use the CPIA designation, designees must complete an update on an annual basis * or maintain a Ruby, Sapphire or Diamond level membership with the CPIA Program.

* CPIA 1, CPIA 2, CPIA 3, Special Topics:

An Agent’s Guide to Understanding and Mitigating Cyber Exposures

Disaster and Continuity Planning for Business and Families

An E&O Loss Control Program for Agencies

MarketScout’s first quarter of 2024 Market Barometer looks pretty much like the last 20 or so. The average raise in commercial rates is 3.9%. The company is now owned by Novatae Risk Group and its CEO Richard Kerr said the rate hikes come with lots of worries about risk via catastrophes and liability outcomes.

“January and February posted very modest rate increases; however, rates were trending upward more aggressively in March,” Kerr said. “Property insurers are nervous about the 2024 catastrophe season. Liability insurers are more calm but economic conditions and incurred, but not yet reported, claim estimates may impact rates later in 2024.”

Kerr also pointed out that the 3.9% is much less than the 5.6% in the fourth quarter of 2023.

Here is how things looked in the quarter:

  • Commercial property — rose 6.3%
  • Business interruption — up 5%
  • BOP — increased 3.7%
  • Inland marine — jumped 3.3%
  • General liability — rose 3.25%
  • Umbrella excess — up 6.3%
  • Commercial auto — increased 3.7%
  • Workers compensation — stayed even at 0%
  • D&O liability — jumped 2.7%
  • ELPI — rose 1%
  • Fiduciary — up 1%
  • Crime — increased 1.3%
  • Surety — rose 1%

The National Alliance for Insurance Education and Research took a look at personal lines. They, too, have seen steady increases. Personal lines average rose 4.75% from the fourth quarter of 2023 to the end of the first quarter of 2024.

  • Homes valued at under $1 million had an average increase of 4.7%
  • Homes valued over $1 million saw a rise of 5.3%
  • Auto rates averaged a 5.3% hike
  • Personal articles rose 3.7%

Source link: Insurance Business America —

Source link: Business Insurance —

Source link: Insurance Business America —