The Western Alliance is proud to announce CPIA designation courses will be available via webinar format beginning in January 2024 at  


Check our calendar of events for course informatioin.  

Registrations will be open soon!

CPIA - Certified Professional Insurance Agent

Empowering Insurance Professionals into the Future

The CPIA designation is first-of-its-kind, hands-on, how-to training. To earn the CPIA designation candidates are required to participate in a series of three, one-day seminars THE BEST PART IS NO EXAMS!
Completion is due three years from the first course.

These seminars are designed to enhance the ability of producers, sales support staff, and company personnel to efficiently create and distribute effective insurance programs. Participants leave with ideas that will produce sales results immediately.

While not a requirement, it is recommended that courses are taken in order.E&O Discounts apply for Utica National Policy Holders.

Each of the 3 courses are approved for 7 CE in
AZ | CA | ID | MT | NM | NV | OR | WA

Course Modules

Position for Success

Implement for Success

Sustain Success

During this workshop, participants focus on internal and external factors affecting
the creation of effective business development goals.

Factors discussed include:

current state of the insurance                 marketplace

competitive pressures

insurance carrier underwriting criteria

consumer expectations.

During this workshop, participants learn:

specific tools for analyzing consumer needs

how to utilize risk identification techniques to gather pertinent prospect

skills necessary to assimilate information gathered into customized coverage recommendations

how to prepare a complete submission

tips for preparing and presenting a comprehensive insurance proposal

This workshop focuses on fulfilling the implied promises contained in the insuring agreement.

Participants will:

review methods of providing evidence of insurance coverage

discuss policies and procedures for controlling errors and omissions including policy review and delivery, endorsements, claims-processing, and handling of client complaints

learn how to calculate the lifetime value of a client and techniques for generating referrals.

CPIA Update Requirement

The Certified Professional Insurance Agent designation stands for professionalism, commitment to professional training and results, and technical knowledge. To maintain the right
to use the CPIA designation, designees must complete an update on an annual basis * or maintain a Ruby, Sapphire or Diamond level membership with the CPIA Program.

* CPIA 1, CPIA 2, CPIA 3, Special Topics:

An Agent’s Guide to Understanding and Mitigating Cyber Exposures

Disaster and Continuity Planning for Business and Families

An E&O Loss Control Program for Agencies

They call them nuclear verdicts. They are verdicts in court cases that run into millions of dollars. A report by researchers at Marathon Strategies titled, Corporate Verdicts Go Thermonuclear, said the nuclear verdicts hitting $10 million or more hit a 15 year high in 2023.

Verdicts called thermonuclear verdicts — those of $100 million or more — hit 27 last year.

That’s a 27% jump over 2022. The median average jumped significantly as well. It is now $44 million. That’s up from $21 million in 2020.

The question is why the huge increases.

Easy, the researchers say. The shift in the jury pool demographics show a rise of Millennial and Gen X voters. Both demographics have a big distrust of corporations and are socially pessimistic. Adding to the problem is no will to enact tort reform by Congress and state Legislatures, and a public that isn’t sensitive at all to those large sums.

In 2023 there were 89 verdicts against companies that totaled $14.5 billion. Of those verdicts, product liability cases got the largest share with 38% of them. The second highest share of nuclear verdicts involves intellectual property claims. They gobbled up 23% of the $14.5 billion.

Wrongful death is third with 13% and antitrust claims got 12% of that money.

State courts are responsible for $9.1 billion or 62% of those verdicts. That compares to $5.5 billion — or 32% — in federal courts.

Source link: Insurance Journal —