The Western Alliance is proud to announce CPIA designation courses will be available via webinar format beginning in January 2024 at  


Check our calendar of events for course informatioin.  

Registrations will be open soon!

CPIA - Certified Professional Insurance Agent

Empowering Insurance Professionals into the Future

The CPIA designation is first-of-its-kind, hands-on, how-to training. To earn the CPIA designation candidates are required to participate in a series of three, one-day seminars THE BEST PART IS NO EXAMS!
Completion is due three years from the first course.

These seminars are designed to enhance the ability of producers, sales support staff, and company personnel to efficiently create and distribute effective insurance programs. Participants leave with ideas that will produce sales results immediately.

While not a requirement, it is recommended that courses are taken in order.E&O Discounts apply for Utica National Policy Holders.

Each of the 3 courses are approved for 7 CE in
AZ | CA | ID | MT | NM | NV | OR | WA

Course Modules

Position for Success

Implement for Success

Sustain Success

During this workshop, participants focus on internal and external factors affecting
the creation of effective business development goals.

Factors discussed include:

current state of the insurance                 marketplace

competitive pressures

insurance carrier underwriting criteria

consumer expectations.

During this workshop, participants learn:

specific tools for analyzing consumer needs

how to utilize risk identification techniques to gather pertinent prospect

skills necessary to assimilate information gathered into customized coverage recommendations

how to prepare a complete submission

tips for preparing and presenting a comprehensive insurance proposal

This workshop focuses on fulfilling the implied promises contained in the insuring agreement.

Participants will:

review methods of providing evidence of insurance coverage

discuss policies and procedures for controlling errors and omissions including policy review and delivery, endorsements, claims-processing, and handling of client complaints

learn how to calculate the lifetime value of a client and techniques for generating referrals.

CPIA Update Requirement

The Certified Professional Insurance Agent designation stands for professionalism, commitment to professional training and results, and technical knowledge. To maintain the right
to use the CPIA designation, designees must complete an update on an annual basis * or maintain a Ruby, Sapphire or Diamond level membership with the CPIA Program.

* CPIA 1, CPIA 2, CPIA 3, Special Topics:

An Agent’s Guide to Understanding and Mitigating Cyber Exposures

Disaster and Continuity Planning for Business and Families

An E&O Loss Control Program for Agencies

We all know it is 2023 but apparently it takes a couple of years for the National Association of Insurance Commissioners (NAIC) to tally all the numbers for a specific year.

The year in question for this story is the annual Insurance Department Resources Report (IDRR) for 2021. It was released in early December and is the 35th one issued by the NAIC.

It comes in two parts.

This story concerns part two and it covers insurance premiums by the type of insurance and the state where the insurance is sold. Here are some statistics:

  • In 2021 there were 5,978 domestic U.S. insurers
  • Revenue collected for those insurers hit $29.8 billion
  • That’s a 2.7% jump over 2020
  • Total premiums for all lines of insurance was $2.9 trillion
  • That’s an 8.2% hike over 2020

Here is a breakdown of the policies sold:

  • Health — 43.9%
  • Life & annuities — 30.3%
  • Property & casualty — 24.8%

The NAIC said those sales generated 259,345 official complaints and 1.5 million inquiries.

These are the top 10 states in terms of premiums sold. The PIA Western Alliance state of California tops the list. New York, Florida, Texas, and Pennsylvania follow in terms of sales, and those states and California account for 40% of the insurance premiums generated in the U.S.

Here are the top 10 states in terms of premiums for 2021:

California — $394,783,039,653

New York — $267,801,017,919

Florida — $202,122,398,069

Texas — $202,064,318,441

Pennsylvania — $129,631,484,466

Ohio — $122,874,419,525

Illinois — $108,471,408,364

Delaware — $94,280,340,000

New Jersey — $88,030,408,416

Michigan — $80,198,299,008

If you’re interested, the first volume of the IDRR, it looks at state insurance departments and the number of staff involved in regulating the business, annual budgets, how revenues flow, the number of producers, insurers and complaints.

Source link: NAIC —