The Western Alliance is proud to announce CPIA designation courses will be available via webinar format beginning in January 2024 at  


Check our calendar of events for course informatioin.  

Registrations will be open soon!

CPIA - Certified Professional Insurance Agent

Empowering Insurance Professionals into the Future

The CPIA designation is first-of-its-kind, hands-on, how-to training. To earn the CPIA designation candidates are required to participate in a series of three, one-day seminars THE BEST PART IS NO EXAMS!
Completion is due three years from the first course.

These seminars are designed to enhance the ability of producers, sales support staff, and company personnel to efficiently create and distribute effective insurance programs. Participants leave with ideas that will produce sales results immediately.

While not a requirement, it is recommended that courses are taken in order.E&O Discounts apply for Utica National Policy Holders.

Each of the 3 courses are approved for 7 CE in
AZ | CA | ID | MT | NM | NV | OR | WA

Course Modules

Position for Success

Implement for Success

Sustain Success

During this workshop, participants focus on internal and external factors affecting
the creation of effective business development goals.

Factors discussed include:

current state of the insurance                 marketplace

competitive pressures

insurance carrier underwriting criteria

consumer expectations.

During this workshop, participants learn:

specific tools for analyzing consumer needs

how to utilize risk identification techniques to gather pertinent prospect

skills necessary to assimilate information gathered into customized coverage recommendations

how to prepare a complete submission

tips for preparing and presenting a comprehensive insurance proposal

This workshop focuses on fulfilling the implied promises contained in the insuring agreement.

Participants will:

review methods of providing evidence of insurance coverage

discuss policies and procedures for controlling errors and omissions including policy review and delivery, endorsements, claims-processing, and handling of client complaints

learn how to calculate the lifetime value of a client and techniques for generating referrals.

CPIA Update Requirement

The Certified Professional Insurance Agent designation stands for professionalism, commitment to professional training and results, and technical knowledge. To maintain the right
to use the CPIA designation, designees must complete an update on an annual basis * or maintain a Ruby, Sapphire or Diamond level membership with the CPIA Program.

* CPIA 1, CPIA 2, CPIA 3, Special Topics:

An Agent’s Guide to Understanding and Mitigating Cyber Exposures

Disaster and Continuity Planning for Business and Families

An E&O Loss Control Program for Agencies

Nationwide’s 2023 Economic Impact survey is complete. It finds that a high percentage of Americans are very worried about the U.S. economy.

  • 68% think we’ll see a recession in the next six-months
  • 80% of that 68% think that recession will be severe
  • 62% of that 80% think it will be much worse than the Great Recession of 2007 to 2009

Just 16% consider the U.S. economy is in good shape, and call it in good or excellent shape. That’s an 8-point drop from the September 2022 survey. Those thinking things are dire for the future of the country base it on rising interest rates.

  • 70% worry about those high interest rates
  • That’s a 9% rise from the 61% thinking that in September of 2022
  • 38% think the Federal Reserve needs to back off an drop those rates

Nationwide’s Chief Economist is Kathy Bostjancic. She’s not surprised that consumers and business want rates dropped.

“Despite elevated inflation, trouble in the banking sector, and 10 consecutive interest rate hikes, we continue to forecast a moderate recession in the second half of this year, which stands in contrast to fears that we’re heading for another Great Recession,” she said. “Consumers are understandably worried, but consumer and business debt burdens are much less than they were 15 years ago and that should limit the degree of the economic downturn.”

Inflation is one of the drivers of the recession worries and consumers are making a lot of tradeoffs to manage it in their lives.

  • 82% reporting they are concerned about inflation and rising living costs
  • That’s up 5% from September of 2022
  • As a result, 57% responding to the survey say they’ve dipped into savings to pay for everyday expenses within the past 12 months
  • For Generation Z that figure is even higher at 64%
  • Millennials peg that rate at 66%

Nationwide’s survey finds Americans have made other sacrifices, or important financial decisions in the past 12 months because of rising inflation:

  • 54% are eating out less
  • 37% are driving less
  • 32% have delayed making major purchases
  • 23% are relying more on credit cards to survive
  • 23% are trying to find ways to save money on insurance premiums
  • 20% are looking for better paying jobs
  • 11% are cutting back on retirement plan payments
  • 10% are cutting back on what they’re paying on current insurance policies

Nationwide’s survey finds that this is signaling that consumers are putting financial goals on hold because of inflation. Those goals are:

  • Saving for retirement — 44%
  • Paying off debt — 44%
  • Building credit — 24%
  • Saving for large purchases — 22%

The survey also found that Americans — especially those in in younger age groups — may not be managing their finances in the best possible manner.

  • 70% aren’t using a financial advisor
  • 46% say using a financial advisor costs too much
  • 37% say they don’t have enough assets to use a financial advisor
  • 22% say they don’t know who to go to for financial advice

So who are they using if they’re not using a financial advisor?

  • Overall, 48% use friends or family
  • For generation Z, 66% use friends or family for financial planning
  • Online resources are the choice for 26%
  • For millennials that number is 34%

Source link: Nationwide —