The Western Alliance is proud to announce CPIA designation courses will be available via webinar format beginning in January 2024 at  


Check our calendar of events for course informatioin.  

Registrations will be open soon!

CPIA - Certified Professional Insurance Agent

Empowering Insurance Professionals into the Future

The CPIA designation is first-of-its-kind, hands-on, how-to training. To earn the CPIA designation candidates are required to participate in a series of three, one-day seminars THE BEST PART IS NO EXAMS!
Completion is due three years from the first course.

These seminars are designed to enhance the ability of producers, sales support staff, and company personnel to efficiently create and distribute effective insurance programs. Participants leave with ideas that will produce sales results immediately.

While not a requirement, it is recommended that courses are taken in order.E&O Discounts apply for Utica National Policy Holders.

Each of the 3 courses are approved for 7 CE in
AZ | CA | ID | MT | NM | NV | OR | WA

Course Modules

Position for Success

Implement for Success

Sustain Success

During this workshop, participants focus on internal and external factors affecting
the creation of effective business development goals.

Factors discussed include:

current state of the insurance                 marketplace

competitive pressures

insurance carrier underwriting criteria

consumer expectations.

During this workshop, participants learn:

specific tools for analyzing consumer needs

how to utilize risk identification techniques to gather pertinent prospect

skills necessary to assimilate information gathered into customized coverage recommendations

how to prepare a complete submission

tips for preparing and presenting a comprehensive insurance proposal

This workshop focuses on fulfilling the implied promises contained in the insuring agreement.

Participants will:

review methods of providing evidence of insurance coverage

discuss policies and procedures for controlling errors and omissions including policy review and delivery, endorsements, claims-processing, and handling of client complaints

learn how to calculate the lifetime value of a client and techniques for generating referrals.

CPIA Update Requirement

The Certified Professional Insurance Agent designation stands for professionalism, commitment to professional training and results, and technical knowledge. To maintain the right
to use the CPIA designation, designees must complete an update on an annual basis * or maintain a Ruby, Sapphire or Diamond level membership with the CPIA Program.

* CPIA 1, CPIA 2, CPIA 3, Special Topics:

An Agent’s Guide to Understanding and Mitigating Cyber Exposures

Disaster and Continuity Planning for Business and Families

An E&O Loss Control Program for Agencies

We all know that law enforcement doesn’t want you to pay. Government officials saying paying ransomware demands is a no-no are joined by cybersecurity experts who also say to not yield to those demands.

Still, a survey done by the 2023 Global Cyber Confidence Index and the cyber detection experts at ExtraHop says 83% of businesses admit to paying the ransom.

ExtraHop says that’s not surprising. It says most businesses are “drowning” in security vulnerabilities that are never addressed. These are things like unpatched software, devices that aren’t properly managed and network protocols that are not secure.

It said in 2021 a company that gets hit often reports four attacks in five years. Last year it was four attacks in one year.

A huge percentage of IT decision makers — 77% — said outdated cybersecurity practices within the company are to blame for half of the attacks. Sadly, fewer than 33% said they’re going to address those issues. 

So the businesses pay the ransom attack rather than fix things.

Mark Bowling is ExtraHop’s Chief Risk, Security and Information Security Officer. He said a huge problem is 53% of companies are running devices that are critical to the company’s security from remote locations. Another 47% say they have critical devices exposed to public internet.

“As organizations find themselves overburdened by staffing shortages and shrinking budgets, it’s no surprise that IT and security teams have deprioritized some of the basic cybersecurity necessities that may seem a bit more mundane or expendable,” Bowling said. “The probability of a ransomware attack is inversely proportional to the amount of unmitigated surface attack area, which is one example of cybersecurity debt. The liabilities, and, ultimately, financial damages that result from this deprioritization compounds cybersecurity debt and opens organizations up to even more risk.”

Source link: TechRadar —