The Western Alliance is proud to announce CPIA designation courses will be available via webinar format beginning in January 2024 at  


Check our calendar of events for course informatioin.  

Registrations will be open soon!

CPIA - Certified Professional Insurance Agent

Empowering Insurance Professionals into the Future

The CPIA designation is first-of-its-kind, hands-on, how-to training. To earn the CPIA designation candidates are required to participate in a series of three, one-day seminars THE BEST PART IS NO EXAMS!
Completion is due three years from the first course.

These seminars are designed to enhance the ability of producers, sales support staff, and company personnel to efficiently create and distribute effective insurance programs. Participants leave with ideas that will produce sales results immediately.

While not a requirement, it is recommended that courses are taken in order.E&O Discounts apply for Utica National Policy Holders.

Each of the 3 courses are approved for 7 CE in
AZ | CA | ID | MT | NM | NV | OR | WA

Course Modules

Position for Success

Implement for Success

Sustain Success

During this workshop, participants focus on internal and external factors affecting
the creation of effective business development goals.

Factors discussed include:

current state of the insurance                 marketplace

competitive pressures

insurance carrier underwriting criteria

consumer expectations.

During this workshop, participants learn:

specific tools for analyzing consumer needs

how to utilize risk identification techniques to gather pertinent prospect

skills necessary to assimilate information gathered into customized coverage recommendations

how to prepare a complete submission

tips for preparing and presenting a comprehensive insurance proposal

This workshop focuses on fulfilling the implied promises contained in the insuring agreement.

Participants will:

review methods of providing evidence of insurance coverage

discuss policies and procedures for controlling errors and omissions including policy review and delivery, endorsements, claims-processing, and handling of client complaints

learn how to calculate the lifetime value of a client and techniques for generating referrals.

CPIA Update Requirement

The Certified Professional Insurance Agent designation stands for professionalism, commitment to professional training and results, and technical knowledge. To maintain the right
to use the CPIA designation, designees must complete an update on an annual basis * or maintain a Ruby, Sapphire or Diamond level membership with the CPIA Program.

* CPIA 1, CPIA 2, CPIA 3, Special Topics:

An Agent’s Guide to Understanding and Mitigating Cyber Exposures

Disaster and Continuity Planning for Business and Families

An E&O Loss Control Program for Agencies

It’s end of the year clearance time at most auto dealers. Yeah, yeah, yeah, we all know that it’s pretty much end of the year clearance all the time. The point of those statements being from time-to-time we are all forced to change autos.

And at other times, it’s not forced, it’s just something we want to do.

Buying a new or used auto can be a bit daunting. We all worry about whether we’re purchasing the right one. To level the playing field, we go to the Internet, and to other sources to research the vehicles we are thinking of buying.

One of them is Consumer Reports (CR).

The publication recently put out its annual list of auto rankings. The list has few surprises. The usuals are at the top of the heap and the usual not-as-goods are at the bottom.

The results of what CR finds every year is based on reports from members who subscribe to the magazine. This year’s survey comes from information on autos from the year 2000 to 2023 and is based on reports on 300,000 individual autos.

“Asian automakers are still leading reliability by a wide margin with an overall reliability average score of 59 for the region, on a scale of 0-100,” CR said in the report and noted that 7 of the 10 most reliable autos come from Asia. “European automakers are in second place at 51, while domestic brands trail both with an average score of 40.”

The most reliable passenger vehicles are sedans, hatchbacks and coupes. They average a 58. SUVs are second with a 51 and minivans hit 44. Pickups are last on the reliable list with a 39.

One of the reasons pickups are not considered as reliable is because many are required to haul heavy loads and travel off road. It is assumed they get more abused than the average auto.

CR says hybrids and plug-in hybrids outperform traditional gas-powered vehicles. Their score averages 78 and hybrid SUVs have a 65.

The rankings on a 0 to 100 point scale:

1. Toyota — 72

2. Lexus — 72

3. BMW — 65

4. Mazda — 65

5. Honda — 62

6. Audi — 60

7. Subaru — 59

8. Acura — 57

9. Kia — 54

10. Lincoln — 54

11. Buick — 54

12. Genesis — 52

13. Hyundai — 46

14. Volvo — 45

15. Nissan — 44

16. Ram — 42

17. Cadillac — 42

18. Ford — 41

19. Tesla — 40

20. Chevrolet — 40

21. GMC — 36

22. Volkswagen — 31

23. Jeep — 30

24. Mercedes-Benz — 26

Source link: MSN —