The Western Alliance is proud to announce CPIA designation courses will be available via webinar format beginning in January 2024 at  


Check our calendar of events for course informatioin.  

Registrations will be open soon!

CPIA - Certified Professional Insurance Agent

Empowering Insurance Professionals into the Future

The CPIA designation is first-of-its-kind, hands-on, how-to training. To earn the CPIA designation candidates are required to participate in a series of three, one-day seminars THE BEST PART IS NO EXAMS!
Completion is due three years from the first course.

These seminars are designed to enhance the ability of producers, sales support staff, and company personnel to efficiently create and distribute effective insurance programs. Participants leave with ideas that will produce sales results immediately.

While not a requirement, it is recommended that courses are taken in order.E&O Discounts apply for Utica National Policy Holders.

Each of the 3 courses are approved for 7 CE in
AZ | CA | ID | MT | NM | NV | OR | WA

Course Modules

Position for Success

Implement for Success

Sustain Success

During this workshop, participants focus on internal and external factors affecting
the creation of effective business development goals.

Factors discussed include:

current state of the insurance                 marketplace

competitive pressures

insurance carrier underwriting criteria

consumer expectations.

During this workshop, participants learn:

specific tools for analyzing consumer needs

how to utilize risk identification techniques to gather pertinent prospect

skills necessary to assimilate information gathered into customized coverage recommendations

how to prepare a complete submission

tips for preparing and presenting a comprehensive insurance proposal

This workshop focuses on fulfilling the implied promises contained in the insuring agreement.

Participants will:

review methods of providing evidence of insurance coverage

discuss policies and procedures for controlling errors and omissions including policy review and delivery, endorsements, claims-processing, and handling of client complaints

learn how to calculate the lifetime value of a client and techniques for generating referrals.

CPIA Update Requirement

The Certified Professional Insurance Agent designation stands for professionalism, commitment to professional training and results, and technical knowledge. To maintain the right
to use the CPIA designation, designees must complete an update on an annual basis * or maintain a Ruby, Sapphire or Diamond level membership with the CPIA Program.

* CPIA 1, CPIA 2, CPIA 3, Special Topics:

An Agent’s Guide to Understanding and Mitigating Cyber Exposures

Disaster and Continuity Planning for Business and Families

An E&O Loss Control Program for Agencies

A lot of new vehicles these days have Level 2 autonomous driving features. Those features let the vehicle do “some” of the driving. Level 2+ have hands-off features that let the auto do the driving for you.

That feature still requires a driver to pay attention to the road.

Then there’s the Level 3 system. It has the auto doing all the work while the so-called driver can relax, play video games, watch a movie, or do whatever.

We — the nation’s consumers — aren’t particularly crazy about any of the three.

That’s the conclusion of the 2023 S&P Global Mobility consumer survey. It says most of us are very interested in advanced driver assistance systems (ADAS). The ADAS system includes detection of blind spots, a backup camera, a system to warn of a forward collision, emergency braking, and ways to detect pedestrians and bicyclists and motorcyclists.

Those features are desirable for 80% of us. Just 61% of those surveyed said they are interested in a self-driving vehicle.

Just 47% of us said we’ll even ride in one.

Here’s what the survey found howe people felt about ADAS/AD feature desirability:

  • Blind spot detection — 82.5%
  • Rearview camera mirror — 80.3%
  • Forward collision warning — 80.0%
  • Automatic emergency braking (pedestrian & biking) — 80.0%
  • Night vision — 79.8%
  • Unsupervised automated driving on highways — 64.9%
  • Remote valet automatic parking — 64.5%
  • Hands-off automated driving — 63.7%
  • Unsupervised city automated driving — 63.1%
  • Self-driving car — 61.0%

By the way, while a lot of us like those nifty safety features, we don’t really like the idea of having to pay more money for them. Over 50% of those surveyed said they ought to come standard with every vehicle.

Source link: CarScoops —