The Western Alliance is proud to announce CPIA designation courses will be available via webinar format beginning in January 2024 at  


Check our calendar of events for course informatioin.  

Registrations will be open soon!

CPIA - Certified Professional Insurance Agent

Empowering Insurance Professionals into the Future

The CPIA designation is first-of-its-kind, hands-on, how-to training. To earn the CPIA designation candidates are required to participate in a series of three, one-day seminars THE BEST PART IS NO EXAMS!
Completion is due three years from the first course.

These seminars are designed to enhance the ability of producers, sales support staff, and company personnel to efficiently create and distribute effective insurance programs. Participants leave with ideas that will produce sales results immediately.

While not a requirement, it is recommended that courses are taken in order.E&O Discounts apply for Utica National Policy Holders.

Each of the 3 courses are approved for 7 CE in
AZ | CA | ID | MT | NM | NV | OR | WA

Course Modules

Position for Success

Implement for Success

Sustain Success

During this workshop, participants focus on internal and external factors affecting
the creation of effective business development goals.

Factors discussed include:

current state of the insurance                 marketplace

competitive pressures

insurance carrier underwriting criteria

consumer expectations.

During this workshop, participants learn:

specific tools for analyzing consumer needs

how to utilize risk identification techniques to gather pertinent prospect

skills necessary to assimilate information gathered into customized coverage recommendations

how to prepare a complete submission

tips for preparing and presenting a comprehensive insurance proposal

This workshop focuses on fulfilling the implied promises contained in the insuring agreement.

Participants will:

review methods of providing evidence of insurance coverage

discuss policies and procedures for controlling errors and omissions including policy review and delivery, endorsements, claims-processing, and handling of client complaints

learn how to calculate the lifetime value of a client and techniques for generating referrals.

CPIA Update Requirement

The Certified Professional Insurance Agent designation stands for professionalism, commitment to professional training and results, and technical knowledge. To maintain the right
to use the CPIA designation, designees must complete an update on an annual basis * or maintain a Ruby, Sapphire or Diamond level membership with the CPIA Program.

* CPIA 1, CPIA 2, CPIA 3, Special Topics:

An Agent’s Guide to Understanding and Mitigating Cyber Exposures

Disaster and Continuity Planning for Business and Families

An E&O Loss Control Program for Agencies

When it comes to insurance for autos of any kind, California isn’t exactly the friendliest place in the U.S. Personal lines insurers have been in a battle of wills with the California Department of Insurance over the need for rate increases.

As you know, inflation and high claims costs are driving huge losses.

Now the truck drivers in California are being battered by the passage — and signing into law — of AB5. The bill is so problematic that many truckers are considering parking their rigs and not working at all.

AB5 says owner-operators of big trucks must be considered employees of the businesses hiring them to haul goods. Milepost Insurance Vice President Joe Nibley said that’s bad news for their businesses and for consumers and other businesses that depend upon the industry for goods.

“Even if this type of contractual work can persist in some form within California, finding insurance to back it up will be very costly and difficult,” Nibley told Insurance Business America in an interview. He said it’s based on a decision by the California Supreme Court that said truckers doing work for Dynamex were wrongfully seen as contract workers.

While making sure those drivers are employees was the correct decision for Dynamex drivers, it’s not the best decision for other owner-operators of big rig trucks in California. Many do contract work through motor carrier businesses who contract with owner-operators to haul products for businesses that need such services.

“If it was more advantageous to have these owner-operators as employees, this would have been done long ago,” Nibley said and noted that motor carriers hiring independent truckers will now have to treat them like employees.

“There’s going to be a big change in the insurance that they’re going to need to carry,” he pointed out. “They’re going to need to carry workers compensation insurance. While that coverage is available, it might be one of the things that would probably deter that carrier from wanting to bring on the employees is the cost of the insurance.”

This is also bad news for consumers.

“When you are forced into a situation where in order to keep the same number of trucks and drivers, you must now have employees instead of owner operators, which means that your cost per truck or cost per person that works in your business is now higher,” Nibley said.

And here are the options for owner-operator truckers:

  • They can bag it and stop working in the trucking industry
  • To be able to work as independent contractors, they could move to a different state
  • Or they can start their own motor-carrier business

Nibley said the third option is probably best, however, it’s very expensive to start that kind of business.

“The data is pretty clear that a brand-new trucker or brand-new motor carrier in their first year is going to have a much higher loss expectancy than a trucker who has been in business for at least one year,” he told Insurance Business America. “The risks associated with trucking in the first year are such that a lot of carriers just say no, you need to have X number of years in business as your own motor carrier authority before we’ll even give you a quote.”

Even if they did start such a company, he said it’s an expensive proposition in a dicey economy. Not many are going to want to take that risk.

And neither are insurers.

Source link: Insurance Business America —