CISR | Certified Insurance Sales Representative

The PIA Western Alliance is a proud partner with The Risk and Insurance Education Alliance to offer CISR Seminars.
The prestigious CISR designation program is recognized nationwide as an important credential that benefits individuals, their agencies or companies, and their clients.
The Certified Insurance Service Representative (CISR) Program offers options for a variety of practical skill and career building opportunities. With CISR you can customize your designation and education by choosing five of the nine ONE-DAY courses to meet your interests, role, and region. Commit to the CISR path that values and rewards personal growth. All these benefits make the CISR Program a truly superior education choice for insurance professionals.
Earn your CISR designation by completing your choice of five of the nine courses and passing their corresponding exams within a three-year window of time. By committing to the CISR designation path, participants learn how to manage and take charge of their futures and insurance careers. For today’s Customer Service Representative, it’s an exceptionally rewarding opportunity.
More Benefits:
- A respected, service-oriented designation that grows client and agency trust
- Increased marketability and earnings (statistics show salary increase from 10 to 20%)
- A confidence in your ability to recommend insurance coverages and advise clients on managing risks
- Active engagement with a huge network of insurance, sales, and service professionals
Program Options:
- Commercial Casualty l – CGL, Additional Insureds
- Commercial Casualty ll – BAP, WC, Excess Liability
- Insuring Commercial Property
- Insuring Personal Residential Property
- Insuring Personal Auto Exposures
- Personal Lines – Miscellaneous
- Agency Operations
- Life & Health Essentials
- Elements of Risk Management
What’s next? Once you’ve completed your CISR designation, take the next step towards earning the CISR Elite Designation by completing the additional four courses within 3 years. By achieving the CISR Elite Designation, you will earn the highest recognition for those in customer service anywhere!
Important Notice Regarding 2026 Course Pricing
Beginning June 1, 2026, pricing for select CISR programs will be updated. These adjustments reflect changes within the broader accredited curriculum structure that all approved providers follow, ensuring continued access to high‑quality, nationally recognized professional education.
The updated pricing will be as follows:
- CISR Courses: Increasing from $170 to $180
PIA remains committed to delivering exceptional, accredited education and will continue to provide the highest level of service and program quality. We encourage students to register early for any sessions occurring before June 1, 2026, if they wish to secure current pricing.
FREQUENTLY ASKED QUESTIONS
What are the CE educational credits worth?CISR including William T. Hold Seminars are worth 7 CE hours in all 50 states.
Agency Operations worth 7 CE (6 hours +1 Ethics) in all 50 states.
What are the registration Fees?Registrations vary between webinars and in person courses.
CISR – in person $177
CISR – Webinar $161
** printed notebooks are included for all in person courses and available for purchase for webinars.
Does the PIA offer other means to get Ethics & Oregon Law?Ethics and Oregon Law are available through the Western Alliance in various ways via live webinars or in person. Check the calendar for further information.
